Games Industry

Australian court fined Valve $ 2.1 million for late refund

According to the results of the protracted trial, which ended on December 23 , the American company Valve will be obliged to pay a fine of more than two million US dollars. It is reported portal Kotaku.

According to the Australian side, Valve carried out activities contrary to the local law on consumer rights from January 1, 2011 to August 28, 2014.

In the online store Steam, the creator of which is Valve, for a long time it was not possible to return funds to the game, and this is contrary to Australian law. Despite the fact that this feature was added to the store on June 2, 2015, the Australian Federal Court estimated the damage caused by the company during the absence of a refund policy of three million Australian dollars.

A video game must meet all the requirements that apply to products of this type. This includes the price and class requirements of the video game, as well as any claims indicated on the packaging or page of the game.From Australian Consumer Rights Act

Also, the court ordered Valve to demonstrate to all Steam customers with an Australian IP address a reminder of how Australian consumer rights law works, and to introduce a program to familiarize everyone associated with Steam with legislation Australia

Valve has time to appeal the verdict, which comes into force on February 20 of the next year.


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